We found that with my daughter's test and mine they were held up by the lab waiting until the insurance co. verified they would pay. We didn't find out for three weeks (when we expected the results) that we would have to wait another 3 weeks. On the form you can agree to pay if the insurance company doesn't and that will not hold up your test. it took 5 1/2 weeks to get my daughter's, I'm still waiting.