For phone interviews, make sure you have a copy of your resume in front of you, as well as a small list of accomplishments. Take your time and don't talk too fast. Basically your goal of the phone interview is to get that face to face interview scheduled.
Face to face interviews, again, have multiple copies of your resume, research the company you are interviewing with and know why you want to work there, bring a notepad and don't be afraid to take notes, naturally, don't badmouth previous companies or bosses, EYE CONTACT (I judge a lot of people by there ability to look me in the eye), have goals ready to discuss (the inevitable, "Where do you see yourself in 5 years?" may come up), take about 3-5 questions to ask the people that are interviewing you, don't babble or fidget and follow up with a thank you note or e-mail.
Hope that helps!




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