SexTech Company Lora DiCarlo Offline — Are They Closing?

Recent signs hint at trouble within SexTech company, Lora DiCarlo — the extent of which currently remains unknown. (Last update: Nov. 29, 2022)
Photograph Of One Of Lora DiCarlo's Most Popular Vibrators, Baci, With All Of Its Packaging
Updated:November 2022

Good things come just as easily as they go and toward the end of October 2022, we discovered subtle hints that Lora DiCarlo, the SexTech company known for its robotic innovation in the world of sexual pleasure, may have been on shaky ground.

Since that time, additional signs and customer reports have continued to emerge daily, seemingly confirming those concerns.

As of November 29, 2022, here’s what we know:

  • On October, 22, 2022, Lora DiCarlo went offline at ShareASale, a platform it utilizes for affiliate relationships with online publications, including ours.
  • On October 28, 2022, an automated email from a (now former) C-suite employee at Lora DiCarlo explained that he was no longer with the company and that “We are so sorry, there is no longer an internal resource available to continue any partnerships as planned.” In addition, other points of contact we once had recently left the company, as well. Layoffs were later confirmed by a reliable source who told our team that the company began laying off employees last month.
  • Throughout this time, we also noted that Lora DiCarlo products were out of stock on other vendor websites.
  • On November 2, 2022, we discovered that the Lora DiCarlo website was unavailable, and as of November 29, 2022, continues to be offline.
  • On November 4, 2022, we began receiving reports directly from customers whose paid orders remain unfulfilled — in some cases, for more than a month — and cannot reach anyone at the company via phone or email to inquire about order status or a refund.
  • As of November 4, emails we sent to the loradicarlo.com domain the day before began returning to us with mail delivery software notices explaining that messages have not yet been delivered and “attempts will continue for some time.” Additionally, phone numbers associated with the company are being sent to voicemail.
  • On November 7, 2022, we were given a copy of an email sent from a now-former Lora DiCarlo (company) senior advisor stating to the recipient that their understanding “is that the company is going to imminently be filing for bankruptcy.”
  • Daily, we are receiving correspondence from direct customers of Lora DiCarlo, sharing their personal experiences (including purchase dates, order confirmations, and ongoing attempts at contacting the company) as they try to resolve orders that have remained unfulfilled — the earliest of which we have on record as being Sept. 8, 2022.

*Editor’s Note: This article will be continuously updated as we learn more about the status of the Lora DiCarlo company.

Founded by Lora Haddock DiCarlo in 2017, Lora DiCarlo is a SexTech company that won a robotics innovation award (that was later revoked) from the Consumer Technology Association during the Consumer Electronics Show (CES) in 2019.

Just one year later, however, Lora DiCarlo was invited back to the CES, where two of its robotic vibrators — Baci and Onda — each received a CES Honoree Innovation award.

This created a buzz within the sex toy industry and Lora DiCarlo seemed poised to take on the world at the time — but recent concerns over the company’s activity have called their continuing existence into serious question.

Editor’s note: We are continually investigating this developing situation and speaking with more sources. If you have any additional information or have experienced problems with orders from Lora DiCarlo in recent weeks, please contact [email protected] Any provided insight will be taken on background only (without direct quotes or identifying information) unless you explicitly specify that you wish to go on record.
Things To Know
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Is Lora DiCarlo Offline Or Out Of Business

Is Lora DiCarlo Offline And Going Out Of Business?

As of November 29, 2022 — yes, the Lora DiCarlo website remains offline (for nearly a month, that we know of) but we’re not sure if (or when) it will be back online — or whether the company has gone out of business for good.

As information and reports continue to pour in, however, the situation appears bleak.

Closeup Image Of A Light Pink Lora DiCarlo Baci Against White BackgroundSeveral of our team members recently tested Lora DiCarlo’s Baci clit sucker as part of our standard review process for updating our roundup of the best clit sucking vibrators.

As the team organized its top picks, we reached out to our contacts at Lora DiCarlo regarding their offline status at ShareASale.

As any publisher or influencer who works with brands in this manner well knows, affiliate partners sometimes go offline from these platforms temporarily — it happens, and it’s normally not a big deal.

They’re typically back online within a few hours or days, at most.

Less than a minute after sending our email to a (now former) C-suite employee at Lora DiCarlo, however, we received this cryptic auto-response:

Screenshot Of A Cryptic Email From Former C-Suite Employee At Lora DiCarlo, Explaining That Partnerships Were Ending

Our CEO, Chris Fernandez, immediately reached out to the last provided contact email address for Lora Haddock DiCarlo (the company’s founder and CEO) for more information (and as of November 29, 2022, has not received a response although all emails to the loradicarlo.com domain are being returned by mail delivery system bots).

Throughout this time, we discovered that Lora DiCarlo products were becoming unavailable (out of stock) at various vendors who had previously carried them.

On the evening of November 2, 2022, we went to the Lora DiCarlo website to find a phone number with the intention of calling the company directly the following day.

That was when we discovered that the website had been taken offline and as of November 29, 2022, remains unreachable.

We tested across multiple down detection sites to be sure it wasn’t just us:

Screenshot Of An Online Server Status Checker Showing Lora DiCarlo's Website Offline For Everyone

We also tested the connection on multiple browsers — including one behind a VPN (Opera).

Screenshot Of Opera Browser With Text "This Site Can't Be Reached" When Attempting To Connect With The Lora DiCarlo Website

Regardless of the browser (or location), the site is 100% unreachable and has been since November 2, 2022, the day we initially discovered and confirmed it was offline.

In the absence of the website and being unable to reach any current Lora DiCarlo associates directly for confirmation (via phone or email), we turned to social media — thinking perhaps there might be some buzz happening somewhere.

We scoped out Lora DiCarlo’s social channels to see if we could glean any information about the state of the company or its products, however, as of November 29, 2022, there was little of note:

  • On Facebook, their last post was on October 12, 2022
  • On Twitter, their last post was published on November 21, 2022 (a link drop to an inaccessible review of Sway on loradicarlo.com)
  • On Instagram, their last reel was published on September 29, 2022

On LinkedIn, nothing seemed amiss, save for past partnership contacts having left the company in recent weeks.

On November 4, 2022, we began receiving direct reports from customers who wished to inquire about the status of outstanding orders and who were unable to reach the company via its website, email address(s), or associated phone numbers.

In one case, a paid order placed through the Lora DiCarlo website had been left unfulfilled for more than one month. As of November 5, 2022, the customer’s credit card company was placing the transaction in dispute, which we were told would trigger an investigation into the vendor.

That customer explained to us that in the beginning, the company responded to her inquiry and said they were experiencing delays. Since that initial contact, however, all subsequent email inquiries about her order have gone unanswered.

Additionally, the phone number listed with the credit card charge reaches a Google voicemail for an unavailable subscriber.

On November 7, 2022, a confirmed source alerted us to having contacted a now-former Lora DiCarlo (company) senior advisor regarding outstanding invoices yet to be paid by the company.

We were given a copy of the email response from that former senior advisor stating to the recipient that their understanding “is that the company is going to imminently be filing for bankruptcy.”

As of November 29, 2022, bankruptcy remains unconfirmed although we are monitoring PACER for any potential filing.

One customer I spoke with told me that she’d originally made a purchase that supposedly shipped on September 8th, 2022, complete with a FedEx tracking number.

She never received the product and reached out to the company, receiving responses that Lora DiCarlo’s logistics team was in contact with FedEx to resolve the shipping issue.

On October 6th, almost a month later, the customer was given the option to replace the order or process a refund.

She opted to replace the order and was told that the replacement order was being processed on October 11th, along with a refund of the shipping costs from her original order.

As of November 17, 2022, the customer had not received the replacement and had been unable to reach anyone at Lora DiCarlo for further assistance.

“It is indeed worrisome that any online company can just walk away like this and leave its customers hanging,” she told me.

“It sets a troubling precedent. Also, because of the personal nature of their business, it is likely that some clients will hesitate to announce their victimization publicly and just ‘let it go.'”

Additionally, she noted having serious concerns regarding her personal information — along with that of the company’s other customers — wondering what might happen to sensitive data (such as credit card information) that had previously been submitted if the company has indeed folded.

As of November 29, 2022, the company has not yet released an official statement regarding its status.

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What Is Going On At Lora DiCarlo

What Is Going On And Is Lora DiCarlo Closing?

Without official confirmation and as more information is being brought to light, all signs point to yes.

From our perspective and as we continue to try to make contact with anyone at Lora DiCarlo who can provide information or a statement, signs are pointing to serious trouble within the company, the full extent of which currently remains unknown.

Women’s Health Interactive noted recently that Lora DiCarlo products were going out of stock at various other vendors that had previously carried their award-winning vibrators.

That, combined with the extended offline status of their affiliate network, recent employee flight (layoffs), the Lora DiCarlo website being down for multiple days, and customers reaching out to report long-standing, unfulfilled orders leads us to believe that the company may be in serious trouble.

Additionally, one confirmed source shared an email response from a former Lora DiCarlo (company) advisor stating that their understanding is the company would be filing for bankruptcy “imminently.”

A bankruptcy status has not yet been confirmed.

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Financial Condition

Lora DiCarlo Financial Condition: Investments, Funding, And Annual Earnings

According to Crunchbase, Lora DiCarlo (founded by Lora Haddock DiCarlo, CEO, and operating under the legal name, Uccellini, Inc.) had successfully raised $9.2 million across 8 rounds of funding that included grants, seed rounds, funding rounds, and Series A between October 2017 and January 2022. 

The last round of successful fundraising, a Series A that closed on January 2, 2022, came about after a crowdfunding campaign on the Republic platform was withdrawn less than two months prior.

The Republic campaign was initiated by Lora DiCarlo in April 2021 and garnered 3,339 individual investors, collectively raising $1,723,766.

Screenshot Of The Highlights Shared During Lora DiCarlo's Republic Campaign Included $5M+ Raised In The Past And $5M+ In Revenue

The funds were slated to be used “to continue scaling our business and developing technological innovations to help people explore their sexuality with positivity and confidence.”

By the middle of November of that year, however, Republic withdrew the campaign because Lora DiCarlo filed new information regarding an executive who left the company.

That executive sold their equity to a new shareholder through a private sale, which put the fundraising campaign in jeopardy.

After Republic withdrew the campaign, investors were notified that their monies were refunded:

Screenshot Of An Automated Email From Republic Explaining That Investors' Money Was Being Returned After Lora DiCarlo's Campaign Was Withdrawn By The Platform

In an email message to investors after the campaign was withdrawn, Lora DiCarlo shared, It is with a heavy heart that we share this news with you today: the compliance team at Republic has decided to withdraw our campaign. This means that your investment will be refunded, and no SAFEs will be issued.”

Screenshot Of The Listing For Lora DiCarlo's Fundraising Campaign On Republic Listing That It Was Withdrawn And All Investments Were Refunded

At that time, DiCarlo expressed that “the company is thriving and moving forward” in a direct email to our own CEO, a Republic investor who had his investment returned after the campaign was withdrawn.

On November 22, 2021, the Series A was opened, raising $1.1 million from 6 investors.

This was the last round of successful fundraising on record.

It is worth noting that Crunchbase reported an undisclosed funding round for Lora DiCarlo on November 14, 2022, which opened and closed after the Lora DiCarlo website had gone dark, however, no investors (or monetary amounts) are listed.

In terms of company earnings, Lora DiCarlo had approximately $7.5 million in sales during 2020 (up from $0 in 2019) — the most recent earnings report we could find — but was never profitable.

Additionally, a deeper look into the background of the Lora DiCarlo company casts a doubtful light upon the validity of some of the company’s claims regarding its products, including the development of its technology and even the woman behind the brand.

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Conclusion

In Conclusion

Lora DiCarlo is offline and although it came as a surprise to us, it didn’t exactly come out of the blue.

We don’t know if Lora DiCarlo’s offline status equates to a permanent shutdown — although as verified reports continue to come in from confirmed sources, it is looking more and more likely at this time.

Although the company has yet to release an official statement on the matter, it appears as though they have ceased operations and disappeared quietly — although certainly not without being noticed.

We are updating this article regularly with more information as we’re able to obtain it.

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