Is Lora DiCarlo Offline And Going Out Of Business?
Yes, the Lora DiCarlo website remains offline (since November 2022) and although we have yet to receive an official confirmation from the company, it appears to be out of business for good.
Several of our team members recently tested Lora DiCarlo’s Baci clit sucker as part of our standard review process for updating our roundup of the best clit sucking vibrators.
As the team organized its top picks, we reached out to our contacts at Lora DiCarlo regarding their offline status at ShareASale.
As any publisher or influencer who works with brands in this manner well knows, affiliate partners sometimes go offline from these platforms temporarily — it happens, and it’s normally not a big deal.
They’re typically back online within a few hours or days, at most.
Less than a minute after sending our email to a (now former) C-suite employee at Lora DiCarlo, however, we received this cryptic auto-response:
Our CEO, Chris Fernandez, immediately reached out to the last provided contact email address for Lora Haddock DiCarlo (the company’s founder and CEO) for more information and has not received a response although all emails to the loradicarlo.com domain are being returned by mail delivery system bots.
Throughout this time, we discovered that Lora DiCarlo products were becoming unavailable (out of stock) at various vendors who had previously carried them.
On the evening of November 2, 2022, we went to the Lora DiCarlo website to find a phone number with the intention of calling the company directly the following day.
That was when we discovered that the website had been taken offline and has since remained unreachable.
We tested across multiple down detection sites to be sure it wasn’t just us:
We also tested the connection on multiple browsers — including one behind a VPN (Opera).
Regardless of the browser (or location), the site is 100% unreachable and has been since November 2, 2022, the day we initially discovered and confirmed it was offline.
In the absence of the website and being unable to reach any current Lora DiCarlo associates directly for confirmation (via phone or email), we turned to social media — thinking perhaps there might be some buzz happening somewhere.
We scoped out Lora DiCarlo’s social channels to see if we could glean any information about the state of the company or its products, however, there has been little of note:
- On Facebook, their last post was on October 12, 2022
- On Twitter, their last post was published on January 30, 2023 (an automated link drop to an inaccessible product review on the loradicarlo.com domain)
- On Instagram, their last reel was published on September 29, 2022
On LinkedIn, nothing seemed gravely amiss, save for past partnership contacts having left the company — although the employee count has dwindled significantly since we began reporting on this story in early November.
On November 4, 2022, we began receiving direct reports from customers who wished to inquire about the status of outstanding orders and who were unable to reach the company via its website, email address(s), or associated phone numbers.
In one case, a paid order placed through the Lora DiCarlo website had been left unfulfilled for more than one month. As of November 5, 2022, the customer’s credit card company was placing the transaction in dispute, which we were told would trigger an investigation into the vendor.
That customer explained to us that in the beginning, the company responded to her inquiry and said they were experiencing delays. Since that initial contact, however, all subsequent email inquiries about her order have gone unanswered.
Additionally, the phone number listed with the credit card charge reaches a Google voicemail for an unavailable subscriber.
On November 7, 2022, a confirmed source alerted us to having contacted a now-former Lora DiCarlo (company) senior advisor regarding outstanding invoices yet to be paid by the company.
We were given a copy of the email response from that former senior advisor stating to the recipient that their understanding “is that the company is going to imminently be filing for bankruptcy.”
Bankruptcy remains unconfirmed although we are monitoring PACER for any potential filing.
One customer I spoke with told me that she’d originally made a purchase that supposedly shipped on September 8th, 2022, complete with a FedEx tracking number.
She never received the product and reached out to the company, receiving responses that Lora DiCarlo’s logistics team was in contact with FedEx to resolve the shipping issue.
On October 6th, almost a month later, the customer was given the option to replace the order or process a refund.
She opted to replace the order and was told that the replacement order was being processed on October 11th, along with a refund of the shipping costs from her original order.
As of November 17, 2022, the customer had not received the replacement and had been unable to reach anyone at Lora DiCarlo for further assistance.
“It is indeed worrisome that any online company can just walk away like this and leave its customers hanging,” she told me.
“It sets a troubling precedent. Also, because of the personal nature of their business, it is likely that some clients will hesitate to announce their victimization publicly and just ‘let it go.'”
Additionally, she noted having serious concerns regarding her personal information — along with that of the company’s other customers — wondering what might happen to sensitive data (such as credit card information) that had previously been submitted if the company has indeed folded.
As of February 2, 2023, the company had not yet released an official statement regarding its status.