Is Adam & Eve’s Website And Ordering Process Legit?

In a word yes, Adam & Eve’s website and the entire ordering process are legitimate, safe, and discreet as we discovered by placing several orders.
screenshot of the desktop view of the adam & eve sex toy website with the company's red apple logo and a text overlay that reads: is the adam & eve ordering process and website legit
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Updated:January 2024

Buying sex toys from the Adam and Eve website is completely legit — in fact, we guarantee it because we’ve made multiple purchases in order to review the entire process.

Key Takeaways:

  • Adam & Eve offers discreet billing and packaging, not to mention discounts and plenty of free gifts — all of which we tested ourselves to ensure discretion (and a good shopping experience).
  • The Adam & Eve website is easy to navigate and their customer service is second to none, in our experience.
  • In business for more than 50 years, Adam & Eve is one of the most trustworthy adult retailers you’ll find anywhere.

Take a closer look at our experience shopping for adult products at Adam & Eve by watching the video below:

Adam & Eve is also a company and website that you can rely on for discreet billing and packaging, not to mention discounts and freebies!

We trust them so much, that we personally negotiated a discount for our readers after doing our full review to save you 25% instantly using code WHI25 at checkout.

You might have seen Adam & Eve — a leader in the adult industry — mentioned in your Instagram feed or heard about them from a fave YouTuber.

Although they use influencers to let customers know they exist and encourage you to buy sex toys, they’re not exactly new around here.

The company has been in business for more than 50 years!

We’ll take a closer look at and review what you can expect when you shop at the Adam & Eve website, including how to navigate the site and place an order, and share some of the awesome things you’ll find there, too!

Adam & Eve Website Review

Knowledge is power so let’s get into why you’re here: a full review of the Adam & Eve website to ensure the ordering and fulfillment process is legitimate.

In this section, we’ll cover:

When you go to Adam & Eve’s main website, you’re immediately greeted with a clean site design and multiple product categories to choose from.

screenshot image of adam & eve's website navigation, desktop view, showing eve's pleasure picks (toys that unlock your passion), best selling women's toys, sexy bedroom games, and best selling men's toys

If you already know what you want, it’s easy to find a specific product (or one belonging to a certain brand) using the search field in the top toolbar.

Otherwise, you can view products based on who — or what — they’re for, including wares for her, him, couples, and more.

On mobile, this menu is accessible by clicking on the three-line menu icon in the upper left corner, which expands to include categories for gay men and lesbian women.

To see a preview of any category on desktop, simply mouse over the listing in the top toolbar to expand the menu:

screenshot of the expanded top toolbar (desktop view) of the adam & eve website shwoing the full range of products for couples under the heading "shop all for couples" which includes rings, bondage toys, sexy kits, bath and body, adult games, oral sex toys, nipple toys, sex furniture, sex swings, liberators, and strap ons, as well as best sellers, new arrivals, a vibrator wizard and series of sex toy guides

You can also scroll down the home page until you see a category that strikes your fancy or even look through their Best Sellers and New Arrivals!

grid view screenshot of several top categories on the adam & eve website including vibrators, sex toys, women's sex toys, men's sex toys, lingerie, bath and body, lubes and sexual wellness, and bondage with photographs of each

Once you find a product you’re interested in, click on the picture or the name.

Here’s where things get good.

Adam & Eve makes shopping for sex toys now — or in the future when you’ve got more cash — easy. You can create an account to save your information, including your saved shopping cart selections.

But before you add anything to your shopping cart, you can read reviews, email yourself or someone else a link to the product, or even create a wishlist and save it for later!

They provide as much information as you can possibly need to help you find a sex toy you’ll love.

And if you don’t love it, they offer a generous 90-day return policy.

Adam & Eve is the only adult retailer to accept no-questions-asked returns on sex toys under their 100% Satisfaction Guaranteed Policy.

Ordering From Adam & Eve

You’ve done the hard part — found a sex toy (or several!) you need in your life. You’re ready to place an order.

Like most other online retailers, the Adam and Eve website makes this as easy as possible. It’s as simple as clicking “Add to Cart.”

But when you do, you’ll be given an option for any add-on products they recommend.

When I ordered a vibrator from Adam & Eve, for instance, I was given the option to add a vibrator accessory kit at a reduced price. The kit includes branded lube, their signature sex toy cleaner (which we personally reviewed!), and a protective storage bag.

For sex toy newbies, these are definitely things you need — and it’s a kit worth considering.

Of course, you can always say no if you don’t need it.

screenshot of a promotional pop up on the adam and eve website showing a vibrator accessory kit is available for $14.95

Whatever you decide, you’ll automatically be taken to your cart. If you’re not done shopping, scroll down a bit and click the “Continue Shopping” link. But if you are done, it’s time to head to the checkout.

If you have a coupon code — including our WHI25 discount code — enter it into the box beneath “Have an Offer Code?”:

paneled screenshot of where to enter an offer code on the adam and eve website during the checkout process

Some products and sex toys only qualify for a partial discount — or none at all. This isn’t Adam & Eve being mean; it’s a requirement from the manufacturer and brand.

This most commonly occurs with big brand names like LELO, We-Vibe, Womanizer, Satisfyer, or Hitachi.

Orders of $15 or more qualify for a free gift from Adam & Eve. You may be able to choose which one you want, depending on the current offerings. If not, it’ll be automatic but either way, you’re getting extra sexy goodies and free gifts at no cost!

If you run into problems during the ordering process or even after (if you need a refund, for instance), the Adam and Eve customer service number is on every page of the company website, including the checkout.

screenshot of adam & eve's customer service number (1-800-765-2326) and other site navigation located near the footer including about, help, customer service, order tracking, and extras like sex guides and shopping links

You can also scroll to the bottom of the screen and click on “Customer Service” under the Help section. From there, they offer FAQs and quick help with common problems, as well as contact info.

If you’re ready to purchase from Adam & Eve right now, we negotiated an extra 25% discount using the code WHI25 after reviewing and vetting their packaging and billing practices to ensure they were discreet.

Products Carried By Adam & Eve

In addition to their own branded products, Adam & Eve carries a lot of popular sex toy brands like Satisfyer, Womanizer, We-Vibe, Evolved, LELO, and more.

Some of your many (many!) options include:

If you’re ready to purchase from Adam & Eve right now, we negotiated an extra 25% discount using the code WHI25 after reviewing and vetting their packaging and billing practices to ensure they were discreet.

Is Shopping Adam & Eve Discreet?

Oh yes — very.

The website doesn’t look like a porn site, although it offers streaming videos on demand through Adam & Eve Plus.

You won’t have to worry about naked people being all over your screen if anyone looks over your shoulder while you’re shopping at Adam & Eve, but it is a sex toy site, and that’s pretty obvious once you start browsing.

As we’ve talked about in the past, Adam & Eve’s packaging and shipping are extremely discreet. They make that promise on the website, and it’s 100% real.

Packages don’t say “Adam & Eve” on the outside nor do they announce what’s in the box.

You won’t see “12-inch Adam & Eve dildo or “high-powered vibrator” anywhere on the outside of the box or mailer.

Your postal carrier won’t know a thing about your business and neither will kids, partners, or other adults in your household.

Adam and eve discreet billing will generally list the charge as “Adam Mail,” as we’ve shown in a previous review. But only someone else who’s ordered from Adam & Eve will understand what that really means.

For anyone else, it might be a box of shoes, for all they’ll know.

If you’re wondering, “Does Adam and Eve send catalogs?”, the answer is no — they used to, but stopped mailing them as of 2022.

(So you won’t need to worry about finding the Adam and Eve catalog opt out after making a purchase.)

Discounts Offered At Adam & Eve

Adam & Eve offers so many discounts and free gifts, it can be hard to keep track of them all! Even we offer a personally negotiated discount for you to save 25% instantly using WHI25 at checkout.

Some discounts are displayed as pop-up windows when you visit the website, others are shared on the company’s social media channels, and many are only available to you if you’re signed up for their email list.

No one “loves” being on an email list, but if you enjoy sex toys AND saving money, it’s one you’re going to want to get on so you won’t miss out on exclusive sales, promotions, discounts, and even freebies throughout the year!

Benefits Of Ordering From Adam & Eve

There are a lot of sex toy retailers online, and they all claim to have the “best” prices and the “biggest” selection. Adam & Eve is no different.

So why should you order from the Adam & Eve website? There are a few reasons:

  • You get a huge selection to shop from. They don’t just sell a few basics on their website. It feels like they sell everything.
  • Shopping for sex toys online gives you time to browse, read reviews, and think about what you want — from the comfort of your couch.
  • Although they no longer offer a shop-by-mail catalog, Adam & Eve’s site navigation is easy so you can move around on their site and find exactly what you want without feeling lost.
  • They offer full privacy and discretion when you order. Your postal carrier won’t know you just bought a giant vibrator or dildo from Adam & Eve — I promise.
  • They’re not stingy with the coupons, discounts, sales, and deals. You almost never have to pay full price for a new sex toy.
  • They offer reasonable shipping costs (including options for expedited shipping if you’re really in a hurry) and provide an absolutely fantastic no-questions-asked-refund policy.
  • They offer lots of free gifts and goodies with orders all the time, so you end up with exactly what you wanted — plus a little extra!

If you’re ready to purchase from Adam & Eve right now, we negotiated an extra 25% discount using the code WHI25 after reviewing and vetting their packaging and billing practices to ensure they were discreet.

Closing Thoughts

Adam & Eve is a completely legit online sex toy shop and business — carrying all kinds of sex toys, lubes, and almost anything else you need to get your sexy groove on.

You can expect plenty of choices, an easy-to-navigate shopping experience, free gifts, and full discretion from beginning to end — plus stellar customer service if you ever have an issue with an order.

The hardest part about the entire process will be narrowing down all your options to figure out what you want to buy!

Editor’s Note: This article is part of our Everything Adam & Eve hub, an in-depth and evolving resource that comprehensively explores and reviews all aspects of sex toy retailer Adam & Eve from their discreet billing and shipping practices, to discount codes, free gifts, and products they carry.